Orders can be cancelled within 24 hours of placing the order. Once processed or shipped, cancellation may not be possible.
Refunds are applicable only for damaged, defective, or incorrect products delivered.
Customers must notify us within 48 hours of receiving the product with clear images as proof.
After verification, refunds will be processed within 7–10 business days to the original payment method.
The following items are non-refundable:
For any refund or cancellation queries, contact our support team:
Email: support@rootsandradiance.in
Phone: +91 99993 54777